Photo access
Open iPhone Settings, choose iStorage, then Photos to change the photos the app may review.
ISTORAGE SUPPORT
How can we help?
Get answers about private photo scanning, cleaning your library, purchases, permissions, and account connections.
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Everything stays in your control.
iStorage provides recommendations and always gives you a chance to review before making changes.
Recently Deleted
Media removed with PhotoKit moves to Apple's Recently Deleted album and can be recovered there while available.
Restore Premium
Open iStorage Settings and select Restore Purchases while signed in with the Apple Account used to purchase.
Are my photos uploaded?
No. Photo comparison and quality analysis are designed to run on your device. iStorage does not operate a server that receives your photo library.
Why has storage not changed immediately?
Items may remain in Recently Deleted, and iOS controls when space is finally reclaimed. You can review Recently Deleted in the Photos app.
How do I cancel a subscription?
Open iPhone Settings, tap your Apple Account name, choose Subscriptions, select iStorage, and follow Apple's cancellation options.
How does Gmail connection work?
When available, Gmail access uses Google's secure OAuth screen. iStorage never asks for or stores your Gmail password. You can revoke access in your Google Account.
How do I report a problem?
Use the Contact Support button and include your iOS version, app version, and the steps that caused the issue. Do not post private photos, passwords, tokens, or personal email content.